Accessibility Statement
This statement was last updated on May 18, 2026.
At Valley of Hope Counseling, we are committed to providing an inclusive, accessible, and welcoming experience for all individuals seeking mental health services throughout Alabama.
We strive to ensure our website and virtual counseling services are accessible to individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable federal accessibility guidelines.
What web accessibility is
An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.
Website Accessibility
We are actively working to improve the accessibility and usability of our website by:
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Using clear and readable fonts and layouts
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Providing alternative text for meaningful images when applicable
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Maintaining keyboard-accessible navigation where possible
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Supporting compatibility with common screen readers and assistive technologies
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Using color contrast and design elements intended to improve readability
While we strive to maintain accessibility across all pages and content, some areas of the website may not yet fully meet every accessibility standard. We are committed to ongoing improvements.
Telehealth Accessibility
As a fully virtual counseling practice serving clients across Alabama, we aim to provide telehealth services that are accessible and supportive for individuals with disabilities.
Reasonable accommodations may include:
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Captioning or communication support when available
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Flexible communication methods
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Assistance with completing forms or accessing documents
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Allowing support persons to participate in sessions when appropriate and authorized
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Adjustments to improve accessibility during virtual appointments
If you require accommodations to access counseling services or experience difficulty using our website or telehealth platform, please contact us prior to your appointment so we can discuss appropriate support options.
Third-Party Platforms
Some services, including scheduling, client portals, payment processing, or telehealth video sessions, may be provided through secure third-party platforms. While we make efforts to choose reputable providers, we cannot guarantee the accessibility of third-party systems.
Contact Us
If you encounter an accessibility barrier while using this website or accessing services, please contact us so we can work toward a solution promptly.
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Valley of Hope Counseling, LLC
Russell County, Alabama -
Email: candace@vhcounselingal.com
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Phone: 334-609-3828